Webinar Troubleshooting

If you are having trouble accessing the URL, please try the below steps:

1. Make sure your computer has these system requirements:
* Adobe Flash Player 8 or 9.0
* Broadband connection
* Enable cookies in your web browser

2. Dial-in to the telephone portion of the conference and let somebody know that you are having trouble accessing the seminar
3. Visit http://www.adobe.com/shockwave/welcome/ to test if your browser has the Adobe Flash Player installed. If it does not, follow the instructions on that page to download the plugin.